Everyone
Should Feel
Welcome.
We want Playard to be a welcoming, inclusive and enjoyable venue for as many people as possible. If you need assistance before your visit, please contact us and we will do our best to help.
Our Commitment
Accessibility at Playard.
Playard Peterborough is committed to making the venue and website as accessible and inclusive as reasonably possible for guests, groups and visitors.
We recognise that accessibility needs vary from person to person. We aim to provide clear information, helpful staff support and a welcoming environment wherever we can.
Accessibility is an ongoing process. We continue to review our venue, activities, website and customer experience and make improvements where reasonably practicable.
Venue Accessibility
Planning your visit.
Playard is located at 26 Hereward Cross, Peterborough, PE1 1TE. We want guests to feel welcome and informed before they arrive.
Where available and where reasonably practicable, the venue may offer:
- Step free entrance where available
- Accessible routes throughout the public areas where reasonably practicable
- Seating available throughout the venue
- Accessible toilet facilities where available
- Staff available to assist where possible
- Assistance dogs are welcome
Customers are encouraged to contact Playard before visiting if they have specific accessibility requirements, mobility needs or questions about the venue layout. Our team can advise on suitable activities, group arrangements, quieter periods, seating options and practical considerations that may help make your visit smoother.
Activity Accessibility
Different activities. Different requirements.
Different activities at Playard have different physical and sensory requirements. Examples include:
- Interactive Darts
- Pool
- Shuffleboard
- Street Curling
- Virtual Reality
- SimHunt
Some activities may involve:
- Standing
- Movement
- Hand eye coordination
- Flashing lights
- Loud sounds
- Immersive screens
- Fast moving visual effects
If you are unsure whether an activity is suitable for you or someone in your group, please contact Playard before booking. Our team will try to provide helpful information so you can make an informed choice.
Website Accessibility
Designed to be clear and usable.
Clear page structure
Clear navigation
Readable text contrast
High contrast colours
Readable typography
Keyboard accessibility where possible
Descriptive page titles
Alternative text for images
Responsive design
Mobile responsive layouts
Ongoing accessibility improvements
Before You Visit
Tell us what you need.
Customers should contact Playard before visiting if they require:
- Wheelchair access information
- Quieter visit times
- Group assistance
- Sensory information
- Seating arrangements
- Support with bookings
Our team will always try to accommodate requests where reasonably possible.
Email Accessibility EnquiryDirections
Need help finding us?
Visit our Parking & Directions page for information on location, transport links and how to find Playard in Peterborough city centre.
Parking & DirectionsAccessibility Feedback
Help us improve.
Playard welcomes feedback about accessibility on our website and in the venue.
If you encounter any accessibility barriers, or if there is something we could do better, please let the team know. Your feedback helps us identify issues and make improvements where reasonably practicable.
You can contact us by email at info@playard.co.uk or by phone on 01733 641062.
Contact
Need help before you visit?
Playard Peterborough
26 Hereward Cross
Peterborough
PE1 1TE
Email: info@playard.co.uk
Phone: 01733 641062