Privacy Policy.

Who We Are

Playard is a competitive social gaming and entertainment venue in Peterborough. Our address is 26 Hereward Cross, Peterborough, PE1 1TE.

Information We Collect

We may collect personal information when you contact us, make a booking, enquire about a party or corporate event, subscribe to updates or interact with our website.

This may include your name, email address, phone number, booking details, enquiry details, group size, event preferences and any information you choose to provide to us.

How We Use Your Information

We use your information to respond to enquiries, manage bookings, organise parties and events, provide customer support, improve our services, send relevant updates where permitted and meet legal or operational requirements.

Bookings and Third Party Services

Where bookings are made through a booking platform or payment provider, those services may process your information in accordance with their own privacy policies. We only use trusted providers where needed to operate the venue and manage customer bookings.

Marketing and Analytics

We may use website analytics and marketing tools to understand how visitors use our website and to improve our advertising. Where required by law, we will ask for consent before using non essential cookies or similar technologies.

How We Store and Protect Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. Access to personal information is limited to those who need it for business purposes.

How Long We Keep Information

We keep personal information only for as long as needed for the purpose it was collected, including booking administration, customer service, legal, accounting and operational requirements.

Sharing Your Information

We do not sell personal information. We may share information with trusted service providers where needed to manage bookings, payments, communications, website analytics, marketing or legal compliance.

Your Rights

You may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to withdraw consent where processing is based on consent.

Contact Us

If you have any questions about this Privacy Policy or how we use personal information, please contact us:

Last updated: June 2026